FAQs

We KLOF are a comprehensive home textile product company, specialized in design, development, manufacturing and trade of various towels product. The company, founded in 2008, has a history of more than 10 years. Our main products include all kinds of cotton towels, beach towels, bath towels, gift towels, tea towels, hotel towels and bathrobes, bedclothes, bamboo towels, microfiber towels and so on. We KLOF ourselves have import and export rights, more than 90% products are exported to Europe, America, Japan and the United States, Korea, Brazil, South Africa, Hong Kong and Taiwan etc countries and regions.

We adhere to enterprise philosophy of “quality comes from professionalism, service creates value“, provide you with high quality low price towel products. We have professional and responsible internal quality inspector who strictly inspect all raw materials, semi-finished product and finished production for every link, based on specific operation requirements, to ensure products to meet the requirements of customers.

KLOF passed the following certifications: Ok-tex100, ISO9001, ISO14001, SA8000, SGS, INTERTEK, RICH, BV etc. The materials are Eco-friendly, healthy, and harmless to the human body, AZO free, low cadmium and formaldehyde. The colorfastness of towels can reach 4-5 grades, even in black color and other dark colors. Our customer include: Disney, Coca Cola, Wal-mart, Carrefour, etc.

“No best, only better, constantly surpass ourselves and competitive rivals”, which is our unremitting pursuit. We should not only meet the requirements of customers, but also need to perceive the demands of the clients themselves do not find, then surpass customer’s requirements. If existing “the best one”, which means to stop efforts, stop pursuits, stop improvement, even which means retrograde himself. Even really existing “the best one”, which also is instant and relative. Better, constantly better, which is absolute, dynamic and endless forever.

KLOF’s enterprise culture as follow is the soul and essence of our enterprise. It is the values of our entire teams to pursue and follow. It is our highest standards to guide our actions!

●Enterprise mission of KLOF: Become more trust-worthy and professional home textiles global supplier

●Vision of KLOF: Create values for customers, grow together with our employees, create together happy life.

●Enterprise philosophy of KLOF: “Quality comes from professionalism, services create values”.

●Management philosophy of KLOF: Clients first, Employees second, Shareholder third.

●Enterprise values of KLOF: Clients first, teamwork, Embracing Change, passion, honesty, Engagement

●10+ years towels manufacturing and sales experiences only focus on all kinds of materials towels

●We focus only on all kinds of materials towels, bath towels, beach towels, hotel towels, kitchen towels, bedding etc. Because we think the time and energy of a person or an enterprise is limited.

●KLOF towel meet EU and USA standards, pass Ok-tex100, ISO9001, SA8000 certifications etc.

●Our customer include Disney, Coca Cola, Wal-mart, Carrefour, etc.

●Factory direct sales without any intermediate links, high quality and low price, reduce the costs for you;

●OEM customization with small MOQ and faster delivery time, help you get more market opportunity.

●Our product materials are Eco-friendly, healthy, harmless, AZO free, Low cadmium and formaldehyde, and the colorfastness can reach 4-5 grades, include black color and other dark colors;

●We believe in “Quality comes from professional, service creates value”, KLOF approve no excuses.

●For any question and requirement, KLOF must respond to you within 24 hours, usually faster.

●We reply to your questions with patience promptly, adopted to your comments and suggestions, we would think what you think about, worry about your anxieties.

●If you have a question, we will help you solve them with more meticulous, responsibility, more quickly speed make you feel more intimate、comfortable and rest assured, also bring a better effect for you and your company.

●For payment terms, we accept T/T, L/C, Western Union, Money Gram, also O/A30-90 days etc. which will make your capital turnover and business management more convenient and effective.

In order to show our sincerity, we do not only hope to cooperate with you, but also hope to become your friend and have opportunity to help you as much as possible, we can provide you with one-stop services in China. China is truly a global factory currently, we born and live in China, know more about the production situation of China, also have more broad relationships. we are willing to provide you more information with the relevant product information you need, also we can purchase goods you need, namely acting as an agency free for you.

We can provide you with a one-stop service in China, including helping you find better products, better suppliers, helping you know more information for suppliers you have found, also helping you inspect factories, inspect goods, and book flights, hotels, schedules, scenic tours etc. Welcome to China, and welcome to our factory and company to communicate and discuss with us. In short, please believe us, and give us a chance, we will provide the best cost performance ratio products and the best service!

If you are overseas Chinese, or you know much about China, or you are interested and willing to know more about China, so much the better, maybe we will have more common language and we will have a lot in common, we also will have more cooperation opportunities, cooperation content and cooperation methods. Our cooperation will be more smooth and tacit understanding, which will trigger more empathy with each other, easier to become friends and long-term partners.

In order to customize the towel product according to your needs, we should know your specific and detailed requirements. Of all the factors, for towels of the same material, the factors of main impact on price include: towel weight, towel size, color depth, towel technology type, pattern complexity, and packaging way. The factors which impact a little price include: delivery method, payment method, delivery time, etc. In order to give you the best price and most accurate price, in order to give you the best product, the best quality and the best service. It is recommended that you provide us with all these detailed and specific requirements whenever possible.

●Depending on different situation, we KLOF accept different payment methods.

●Normal main payment methods: T/T, L/C at sight because of B2B custom and wholesale.

●For small fees such as samples or courier fees, we also accept Paypal, Western Union, Credit, Escrow and Money Gram etc.

●We also accept O/A 30-90 days when some conditions are met, but this is a more complicated approach.