Order Guide

In order to let you learn more specific detail process how to cooperate with us and make our cooperation more smoothly and high efficiently, we specially wrote this order guides as follow.

1. Order guides basics

1.1 Everything to meet customer’s requirements

In order to customize the towel product according to your needs, we should know your specific and detailed requirements. Of all the factors, for towels of the same material, the factors of main impact on price include: towel weight, towel size, color depth, towel technology type, pattern complexity, and packaging way. The factors which impact a little price include: delivery method, payment method, delivery time, etc. In order to give you the best price and most accurate price, in order to give you the best product, the best quality and the best service. It is recommended that you provide us with all these detailed and specific requirements whenever possible.

1.2 About samples

Free Samples: in order for you to really experience the quality and effectiveness of our products, we can provide you with some existing samples within 1-2 days for free. If special samples need to custom, simple sample need 3-7 days, complex samples need 10-15 days, and you need to pay making samples fee according your requirements. If samples do not meet your requirements, so we will free remake samples for you until you are satisfied. And we will refund you all samples fee after you place the order.

In special situation, you can also send us your samples so that we can understand exactly how your product quality is.

1.3 About MOQ

For product MOQ, that is minimum order quantity, it is a very complex issue base on different detailed requirements, in short, simple regular product there is no MOQ requirement, and simple irregular product only a few hundred pcs MOQs are required, for more complex towel need bigger MOQ. Generally speaking, MOQ is related to the following factors: complexity of technology type, number and depth of colors, complexity of the pattern, towel GSM etc. Please feel free to contact us if you have any questions.

2. About terms of trade

2.1 payment method

●Depending on different situation, we KLOF accept different payment methods.

●Normal main payment methods: T/T, L/C at sight because of B2B custom and wholesale.

●For small fees such as samples or courier fees, we also accept Paypal, Western Union, Credit, Escrow and Money Gram etc.

●We also accept O/A 30-90 days when some conditions are met, but this is a more complicated approach.

2.2 shipment method

●We accept normal delivery methods including EXW, FCA, FOB, CFR, CIF, etc.

●If it is your first time to import product, we also accept DDP or DDU, so you can receive it at home. No need to worry about import and export, logistics, customs clearance, customs clearance, taxation and other issues, to reduce your trouble makes it easier and more convenient for you.

2.3 packing way

●Bulk packing: woven bag packaging, approximately 12pcs/polybag, then compress into bale, 30-50kg per woven bag.

●Carton packing: one polybag per piece, then the certain amount into a carton, 12-25kg per carton.

●Custom packing: such as gift packaging, plastic cylinder packaging, cardboard box packaging, etc. or a based on yourself special requirements.

3. General normal process

3.1 Confirm product price and orders.

●This is after confirming product materials, technology, design draft, color, weight, quantity, packing, quality, and the payment terms, delivery terms, inspection methods, and testing requirements etc.

●After confirming the price and samples, you can confirm the order, send us your purchase order, then we send you proforma invoice or trade contract;

●Then you pay deposit, send us bank transfer slip, so the order takes effect officially.

3.2 Product bulk production and inspection.

●After we confirm to receive your deposit, we will immediately arrange the bulk production;

●We will strictly control the quality of products you have approved.

●If you need, after finishing the first batch products, we will send you the production samples to meet your requirement.

●Then we will continuously produce and pack them, and then wait for inspection and shipment.

3.3 Customs clearance, Shipping and order finishing.

●After finishing inspection and OK, you should pay the remaining 70% balance;

●After receiving your balance, we will arrange customs clearance and shipment according to your requirements, then send you all original and copy bill of lading;

●After you receive the goods and feel satisfied with products, then the order is truly finished;

●In order to do better, we finally want you to evaluate our service and feedback your feelings, comments and suggestions during the entire order process, including but not limited to our product quality, service quality and attitudes etc.

4. Professional and Specific Requirements

In order to customize the towel product according to your needs, we should know your specific and detailed requirements. Of all the factors, for towels of the same material, the factors of main impact on price include: towel weight, towel size, color depth, towel technology type, pattern complexity, and packaging way. The factors which impact a little price include: delivery method, payment method, delivery time, etc. In order to give you the best price and most accurate price, in order to give you the best product, the best quality and the best service. It is recommended that you provide us with all these detailed and specific requirements whenever possible.

●Product materials and components: Such as cotton, polyester, microfiber, bamboo, organic cotton, etc., and the percentage of each materials.

●Types of yarns: Such as 16S, 21S/1,21S/2,32S/2,7S, 8S, 10S, zero twisted, twisted cotton etc.

●Production technology: Such as plain weave, satin, jacquard, embroidery, printed, yarn dyed and velour etc.

●Pictures and design drafts: The best is AI, CDR, PDF format, and JPG, TIF format are also OK.

●Pantone color number: Please pay attention to the Pantone color number version with special use. Color depth directly affects products price, the deeper the color is, the higher the price is.

●Product weight: Please pay attention to the difference between GSM and gram.

●Testing requirements: Different testing requirements such as SGS or Intertek etc. means different quality requirements and different costs. You should tell us in advance.

●Inspection methods: Different inspection proportion, different inspection place, different inspection methods, different inspection standard and specific details bring different defect rates and different inspection costs.

If any requirement or any comments or any suggestions to us, please let me know, we will reply you ASAP, thank you very much!